Changelog

What's new in PixelChat

From the first widget to your own AI, a knowledge base and a security audit. Here's how the product grows.

v1.10

Visitor settings and privacy

  • New New chat settings for visitors (gear icon) — new-message sound, privacy policy link, transcript download, and deleting the conversation on the device.
  • New Notification sounds for new messages — several options for both visitor and operator; you set the default in the console.
  • New Optional fullscreen chat on mobile instead of a floating window.
  • New New Privacy Policy page.
  • Improved Every AI reply is clearly and subtly marked “AI assistant” with a short explanation.
  • Improved Attack protection (Cloudflare) deployed plus further security hardening.
  • Improved Smoother handoff to an operator — the visitor sees right away that a human has joined.
v1.9

Own domain and reliability

  • New PixelChat has its own domain pixelchat.app — widget and operator console in one place.
  • Improved Refined continuity between the AI and an operator when a conversation is handed over.
  • Improved Links, emails and phone numbers in replies are clickable right away.
  • Improved Server hardening and stability — everything comes back automatically after a restart.
v1.8

More reliable AI and online status

  • New A note on AI replies that they're AI-generated and may be inaccurate.
  • Improved Online status based on the operator's real presence (not just the availability toggle).
  • Improved More reliable AI replies when no operator is currently on the chat.
v1.7

Control over where the chat shows

  • New Hide the chat on selected URLs (e.g. cart, checkout, thank-you page).
  • New IP blocking and marking internal / test traffic out of the stats.
  • Improved Server hardening (runs as non-root, stricter request limits).
v1.6

Console redesign & smarter triggers

  • New A clear operator console with an anchored left navigation.
  • New Configurable frequency of proactive messages (once per visit / every N days / every time).
  • Fix Small polish to how the teaser bubble sits with the floating button.
v1.5

Security & privacy

  • New A complete security audit of the application.
  • New Encryption of sensitive data (AES-256-GCM), two-factor authentication for operators.
  • New GDPR: automatic data retention and visitor erasure on request.
  • Improved Abuse protection (rate limiting, CSRF, SSRF, XSS).
v1.4

Email & mini-CRM

  • New Per-tenant SMTP — emails from your own mailbox.
  • New Continue the conversation by email when the visitor leaves the site.
  • New Contacts tab: overview of visitors, history and notes.
v1.3

Proactivity & team

  • New Proactive triggers — reach out by page, time and whether the visitor is new.
  • New Online presence: who from the team is at the console right now.
  • New Operator team chat (channel + 1:1 messages).
v1.2

AI in full

  • New Knowledge base (RAG) — the AI answers from your website and sitemap.
  • New Multilingual replies in the visitor's language.
  • Improved Better message formatting (headings, bullets, links).
v1.1

AI assistant

  • New Connect your own AI — Claude, ChatGPT or Gemini (your own API key).
  • New Conversation ratings (CSAT) and operator stats.
  • New Offline form for collecting contacts outside business hours.
v1.0

PixelChat launch

  • New Chat widget for the web (Shadow DOM, one line of code).
  • New Operator console, multi-tenant, custom branding.

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